Vegasluck casino is a smaller online casino with a UK license (best, most trusted licence in the industry) and an Alderney gambling license. They are part of the BGO casino group (BGO Entertainment Limited) along with 7casino, Chili, Powerspins and BGO. I personally play in BGO casino (spelled officially as “bgo”, pronounced be-go, member for years), and I trust this casino network completely. I trust them to let me withdraw my winnings, all of it, no matter how big. In fact I withdrew over €10 000 already (the highest amount I won). This company is legitimate, and a bigger one with about 200 employees (according to the UK company registry, 200-300 employees). One of the criteria I use to tell whether a casino can be trusted or not is whether it has been around for a long time, and BGO Entertainment Limited and all of their subsidiary casinos are in operation for 8 years on average (the main casino bgo has been around the longest, for about 15 years) fulfills this criteria.
In this review I will mention a lot of the same things I mention in the reviews of the other sites of this gambling group. Because the casinos of this network have the same games and have a shared customer service and rewards program as well. They are basically just differently themed skins of the main casino but with fewer games.
If you don’t have time to read the full review and you are just looking for a short summary, just read this: Vegasluck does not accept US players. Don’t play in this one, not worth it, just stick to BGO casino, their flagship casino, has more and better games, and that’s obviously the main focus of the company. All the interesting, fun, unique games are found there (+sports betting too + live bingo). It’s a much better choice in every possible way. I don’t recommend this one over their main casino.
If you are from the USA try this casino instead, this accepts US players.
Review methodology: In each section I review one of the primary attributes of the casino, these are: list of countries not accepted, list of games, deposit and withdrawal process and methods, uniqueness. Each of these aspects then gets points ranging from +2, meaning exceptionally good to -2, exceptionally bad. Additionally at end of the review I go through what I consider to be less important secondary attributes, such as live support chat, VIP, loyalty program, mobile compatibility, other reviews, bonuses, promotions.
At the end I tally all the points and add and subtract them from 10. This will give the final score of the casino. I use a 1 to 10 scale, 10 being the best and 1 being the worst, no 0 or minus scores.
Vegasluck online casino review
1., Who can play: The most important thing for a player in a new casino is whether you can actually play or not, so here is the list of all the countries not accepted at Vegasluck casino. Before you read any further let’s determine whether you can actually play in the casino at all.
/Clarification: The country of your residence, your official address, what’s on your ID card (or address card if it’s a separate thing in your country) is what you should be checking, not your current residence. So if you are from the UK and you currently temporarily reside in the US, you can still play, even though US players are not accepted. It’s important, because if you win, they will ask for your ID and/or address card to make sure you are who you said you are on the registration form, and they will check the address on your ID, if it’s not the same as what you put down during registration they will instantly perma-ban you. And all your winnings will be confiscated, no matter how much you won! Be careful! /
Vegasluck does not accept players from:
- Czech Republic
- France and overseas regions
- Hong Kong
- North Korea
- Sierra Leone
- USA and US territories
- United Arab Emirates
Everyone else can register and play at the casino.
Quite a long list sadly, all casinos of the Bgo group have such a long list. So -1 point for not accepting players from more countries. I know it’s mostly not their decision, their gambling licences don’t allow these countries. However, some extra were added, probably due to what is called in the gambling industry “bonus abuse”, again, understandable, but still, it’s a form of discrimination and inconveniences all of the visitors from these countries. A casino should strive to be accommodating to as many players as possible.
Another -0.5 deducted for aggressively pushing registration on the casino’s page. You can’t check the games, you can’t play with the games in demo mode, you can’t click anywhere without the website aggressively pushing the registration form in your face. I really don’t like it, very agressive, unnecessarily so. If I want to register at a casino, thank you, but I can find the registration form on my own, too agressive.
Accessibility, number of countries accepted: -1
2., Games: The second most important thing to regular players is the number, and also the quality of the games. Some casino game developers are just better than others, Net Ent, Bally or IGT to name three of the biggest, and on the other hand e.g.: Blue Gem Gaming which is in no way bad, but doesn’t hold a candle to these three. So the amount, but also the quality are really important (in fact the quality is more important because most of the games on every online casino’s website are old, ugly, and not mobile compatible, therefore the list of games is always inflated with low quality games).
Vegasluck’s selection of games: The games of Vegasluck casino are a mix of games from the best casino software providers including: Microgaming, Net Entertainment, IGT, WMS, Bally and Playtech with some interesting smaller ones too like Ash gaming, Blue Gem Gaming, Blueprint Gaming thrown in there to make it more interesting. They have about 600 games in total, a good selection, but the flagship casino has over 1100 games, therefore they pale in comparison the main website (the main casino also has sports betting, Vegasluck doesn’t). So for the selection they don’t get a deduction, but no extra points either, it’s average.
There are copious novelty games that offer a different spin too, using celebrities such as Ronnie O’Sullivan for some added entertainment.
3 Wheel Roulette, Single Blackjack, Baccarat, Caribbean Poker, Texas Hold’em Bonus, Wan Doy Pairs Poker, Roulette Master. Video poker: Jacks or Better, Deuces Wild Power Poker, Phantom Belle Bonus, Whack-a-Jackpot, Hi-Lo Techno and Granny Prix.
Roulette has classic roulette, Premium Roulette and French Roulette.
Blackjack games: Classic blackjack, Premium Blackjack, Blackjack Switch, Perfect Blackjack, Unlimited Blackjack, Alexandrite Blackjack, Royale Blackjack, Hi-Low, Spin-A-Win and Sic-bo.
over 20 – Interesting live games like live football roulette, quantum blackjack
Football, horse racing, greyhound racing and tennis. They are well presented and do not take too long to load, however the quality of the graphics could be improved to make it more lifelike.
Most of these games are mobile compatible, except for the older ones.
3., Deposit and withdrawal options: The third most important thing to a player are the deposit and payout options. You obviously can’t win anything unless you bet money. And in this area Vegasluck really shines. Vegasluck casino offers the following options to deposit and withdraw money:
They accept the most important methods for depositing and withdrawing money, +1. I’m particularly happy that they accept Paypal and credit cards, because less and less casinos accept Paypal nowadays. I’m a tiny bit disappointed that they don’t yet accept Bitcoins, still very few casinos accept crypto. Not many people use them, so I can understand that they are unwilling to do the extra paperwork for something that very few of their players would be interested.
(UPDATE: Due to changes in regulations, laws regarding online gambling Paypal will be a lot more common as a means to pay or receive money in online casinos going forward, starting from April 14 2020. In fact that will be the standard form of payment in UK licensed casinos and credit cards won’t be accepted directly, only through Paypal, eventually.)
However! For deposits below £/€/$ 500, an additional tax offset fee of 2.5% of the deposit amount is charged. And Vegasluck charges a $2.5 fee for withdrawal. And for that Vegasluck gets -2.
This is really bad, I hate it when online casinos charge extra for depositing or withdrawal, really a pet peeve of mine. They already make a lot of money, don’t put extra hidden fees everywhere, greedy.
Payment options: -1
4., Uniqueness: And the last one I think we all are looking for in an online casino is innovation, unique and interesting new online gambling games and features. Anything that makes you “Wow, that’s amazing.”. Does Vegasluck casino have the so called ‘wow-factor’? No. It doesn’t. It’s just an average online casino, nothing special, nothing unique, nothing extra, just like the hundreds of other digital casinos out there. Forgettable.
Innovation, interesting, unique features/games: 0, none
The following are less important optional factors, but still contribute to the total score:
-Live support chat: Live support chat round the clock is a must if you aim to be a top casino. Does Vegas Luck have 24/7 live customer support? Almost. This is the same customer support Bgo has, so for a few hours, during the presumably least busy hours there is no live chat (live support is from 8.30am – midnight, every day, GMT+0). Understandable, but still, a small deduction is given, -0.5, we all like round the clock live chat support, depending on your time zone it can be really inconvenient, and because the player base of an online casino is really diverse, this can inconveniences quite many, room for improvement.
–VIP, loyalty program: They have the same loyalty and VIP program as the flagship casino, luckily I’m a member of the casino group for 7 years, so I know it very well. Sadly I can not say anything about the VIP program, I never made VIP (I don’t have that sort of money). However, their regular loyalty program is pretty good because apart from the regular bonuses and promos (,which I really don’t care about, boring, average stuff) they uniquely in the industry give you free (actually free, no wagering requirement, no playthrough requirement!) money on your birthday the amount depends on your loyalty level, but still, free money is free money, so +1.
-Mobile compatibility: The casino is mobile compatible, most games work on mobile devices, pretty user friendly, but you can tell the games were not designed for such small screens originally. But that’s not the casino’s fault. All the games are instant-play, accessible right from the browser, no download necessary (on mobile it is necessary, you have to download the app) everything is cross-platform and cross-browser compatible.
-Other reviews: It’s always important to check what others say about a casino, to make sure it’s not a scam and I can say without a doubt that Vegasluck and all casinos of the BGO Entertainment network have okay reviews, Vegasluck usually gets 5/10 or 6/10, scores, rightfully so, this is an average casino. It’s not a scam and it will pay you your winnings (I’m a registered member for years at this group I can attest to it personally) no matter how much you won.
-Casino bonuses: This is where Vegalsuck is really not doing well, at least right now. First of all, this is just an exact copy of the same bonus of BGO, the main casino, this is lazy to begin with (all casinos of the network copy the main casino’s bonus, without any change). Not to mention the current bonus is abysmal. First, it’s only available to UK players and it has an unbelievably high 65x wagering requirement, that’s really bad. Every bonus with more than a 30x wagering requirement is bad and this is more than twice that! -1, I strongly recommend playing without it, it’s not mandatory, you can start playing without it, and I recommend doing just that. This “bonus” is designed to make you lose money, and not to help you win more.
Total score: Vegasluck casino gets 6/10, 3/5 stars, average, forgettable. I don’t recommend it. Click on the banner below if you wish to check out the casino for yourself. (BGO casino, the flagship casino of the network gets a much better 8/10, choose that instead of this, much better choice, same company, you can find the bgo casino review here.)
I’m pretty sure in a few years it will be merged into the main website, and all the players will be migrated because as it currently stands there is no point in keeping this around as a separate entity.
Last updated: 2020-05-28
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Miscellaneous other info about the company, in case you need to contact them:
Official name: Vegasluck casino – member of the BGO Entertainment Ltd. network
Encryption: 128-bit SSL
Live Chat: 8.30am – midnight daily, GMT+0
Head Office: Inchalla, Le Val, Alderney
Licence number: 39533
Phone: no phone number, just email
Self Exclusion: Available
Email: only contact form on the website
CEO: Andrew Bentley
RTP Analysis: eCOGRA
Anti Money Laundering: ID-Check required