Lotus Asia casino is part of the Lotus Players Club Group along with Lucky Creek, Treasure Mile, Big Dollar and Black Lotus. This is a legally operating, licenced online casino with a Curcao gambling licence (you can check the licence here) and accepts US players. I was a member of this group for more than 6 years (specifically the flagship website, the Black Lotus casino), I’ve witnessed the group change hands and expand into a decent network from its humble beginnings, in operation for 8+ years (some casinos of the network have been around for 10+ years, 8 years is the average amount). Sadly they no longer accept players from my country so my player account was closed a while back.
I spent quite a lot of of years playing in Black Lotus casino (the flagship casino of this group I recommend registering there instead of this one) and also in the Grand Eagle casino (not recommended. pretty neglected). This casino group has 4 decent online casinos, pretty well maintained, okay games, but sadly two of the digital casinos (Lucky Creek, Big Dollar) are pretty neglected. The neglect secondary websites will be merged into the bigger online casino very soon I bet, at least by the looks of it. I recommend avoiding those two from these network.
Lotus Asia has an average amount of games (it was much worse just a few years ago, they had really few games, only around 50 slots, glad to see they improved, definitely going in a good direction in this regard) but above average quality with the latest Saucify, Rival and Betsoft creations. In all fairness, there is not much difference between the four well maintained casinos of this group: same games, same parent company, same customer support, same license, same issues, same flaws, only the design of the website seems to be different and sometimes the bonuses.
I trust this group. You can trust them with your money, they will pay your winnings, all of it, no matter how much you win, all the time. Speaking from experience. The most I withdrew was at once was $3000, a while back, when I still had my account, no problems whatsoever (mandatory ID check of course, but no unnecessary delays, always got the money, and that’s what matters). However, buyer beware, I heard that it’s much more difficult and takes much longer to receive your winning if it’s over $5000. I’m deducting 1 point for that. I really hate it when casinos do that, ID checks are okay, they are mandatory in fact, they don’t have a choice in it, but unnecessary delays and limiting the amount you can withdraw are not okay.
Takes a long time to get your money if it’s above $5000: -1 points
If you don’t have time to read the full review and you are just looking for a short summary, just read this: The casino accepts players from the USA. Considering this is a US casino (US casinos always have worse and less games due to legal issues) it has an average selection of games, with Saucify, Rival, Betsoft, Genie, Nektan games, around 260. It’s okay if you are from the US, but not recommended if you are not, there are better casinos for non-US players. Also, I still recommend the main casino from this group more, Black Lotus casino, I recommend registering there instead, better bonuses, gets the most attention, better maintained.
If you are not from the US I recommend this casino, you can read the full review here. Much better and more games, but does not accept US players.
Simon says: There is a big divide in the world of online gambling, online gambling websites, which accept US players, and websites which do not accept US players. Lotus Asia is firmly the former, accepting players from the USA and US territories. This is important to mention in a review, because radically different games are available to both of these casino types and they should be reviewed differently. European (primarily targeting European players, mostly licensed in Europe) gambling websites always have better and more games, because the best software providers, due to licensing and legal issues don’t work with casinos, which accept US players.
Lotus Asia has around 200 games, mostly slots, some video poker, some table games, nothing really special, average casino stuff. While a typical European casino has about 800 games and has interesting unique games as well, including live dealer games, digital sports betting, digital scratchcards, game show like games e.g.: Deal or No Deal, movie licence slots based on popular franchises etc… Therefore a US casino is always going to look bad compared to a European one.
/You can read more about why this is, and about the legal status of domestic and offshore gambling, online gambling in the USA here. Be warned, pretty complicated, dry read, legal stuff./
So, a good US casino would still be only 3/10 compared to a European one. However, In a review I would still rate a good US casino 7-8/10 because different context, and it’s for different players, that’s all there is available for US players. Therefore when I review a casino I use a separate scoring system for the two different types of casinos. A good US casino will still get 7/10 or 8/10 like it should, instead of a 3/10. Just wanted to mention this, to avoid confusion as to why a 200 games US casino might get the same score as a EU powerhouse with 1000+ games. People already made remarks about this in the comments section…. I hope this clears it up why this is the way it is. If you are not form the US there is no point to play in a US casino, really, you have much better options.
Review methodology: In each section I review one of the primary attributes of the casino, these are: list of countries not accepted, list of games, deposit and withdrawal process, methods and uniqueness. Each of these aspects then gets points ranging from +2, meaning exceptionally good to -2, exceptionally bad. Additionally at end of the review I go through what I consider to be less important secondary attributes, such as live support chat, VIP, loyalty program, mobile compatibility, other reviews, bonuses, promotions.
At the end I tally all the points and add and subtract them from 10. This will give the final score of the casino. I use a 1 to 10 scale, 10 being the best and 1 being the worst, no 0 or minus scores.
Lotus Asia online casino review
1., Who can play: Let’s start the review by checking whether you can actually play in the online casino or not, here is the list of all the countries not accepted at Lotus Asia Casino. So before you read any further let’s determine whether you can actually play at the casino at all.
/Clarification: The country of your residence, your official address, what’s on your ID card (or address card if it’s a separate thing in your country) is what you should be checking, not your current residence. E.g: So if you are from the UK and you currently temporarily reside in the US, you should put down your UK address. It’s important, because if you win, they will ask for your ID and/or address card to make sure you are who you said you are on the registration form, and they will check the address on your ID, if it’s not the same as what you put down during registration they will instantly perma-ban you. And all your winnings will be confiscated, no matter how much you won! Be careful! /
[sections] [section title=”Lotus Asia Casino prohibited countries and territories”] The list of countries Lotus Asia Casino casino does not accept players from. Click below to expand.
[/section] [section title=”Lotus Asia Casino casino review – list of countries not accepted”]
Lotus Asia Casino does not accept players from:
- South Africa
- United Kingdom?
- United States?
Everyone else can register and play at the casino.
A very short list. +1 points for accepting players from many different countries. I put a “?” symbol at United Kingdom and United States. From what I can see you can register and play from the states, or the UK, it’s one of the selling points of the casino. They are always described as a casino accepting US players on every gambling blog, on every casino review website. And if you check the registration form on the website you can select both the UK and US as your country when trying to register. Clearly not true. That’s quite a big mistake in the terms & conditions (that’s where the list of the countries not accepted is) and I wouldn’t be surprised if it would cost them quite a lot in a lawsuit, down the line. But hopefully they will fix it in time, -2, it’s a big and potentially costly mistake for the company, really unprofessional.
Just like all the other casinos of this network Lotus Asia aggressively tries to push the registration form in your face, it’s unnecessarily agressive. I can’t check out the games, no demo mode, can’t read the details of promotions in the loyalty program, almost everything on the website is hidden behind the registration form. -1 point
Accessibility, number of countries accepted: +1
Issues with the terms and conditions: -2
Aggressively pushing registration: -1
2., Games: The second most important thing to players is the number, and also the quality of the games. Some casino game developers are just better than others, Net Ent, Microgaming, IGT to name three of the biggest, but the best software developers are only available to European casinos. However, Lotus Asia works with Saucify (a good software developer) Betsoft (average, below average games), Genii (below average and some bad games) and Rival (below average and bad games). It’s a mixed bag but there are some good games there, above average selection for a US casino, enough to satisfy even returning player (and they keep adding more regularly). Around 200 games, mostly slots, table games, no poker, classic casino games, no live dealers. Actually Betsoft has gotten really good over the years and their latest games rival that of Netent and Microgaming. Currently Betsoft is pretty much the best casino software provider available to US casinos.[sections] [section title=”Lotus Asia Casino – list of games”] The full list of games at Lotus Asia Casino. All the 200 games. [/section] [section title=”Slots”] Band Outta Hell, Traces of Evidence, Vikingdom, Mrs Green’s Plant Emporium, Beat Bots, Legends of Olympia, BigFroot, Gems n Jewels, Big Game, Buckin’ Broncos, Tails of New York, Royal Banquet, and so many more.
Golden Gorilla, Alien Spinvasion, Lucky Labyrinth, Jolly Rogers Jackpot, Whale O’ Winnings, Catsino, Windy Farm, Lion’s Roar, Scary Rich, Misfit Toyland, and Arabian Tales to mention a few.
Birds! Frankenslot’s Monster, A Christmas Carol, Black Gold, The Tipsy Tourist, The Slotfather, Puppy Love, Dr Jekyll & Mr Hyde, 7th Heaven, The Golden Owl of Athena, The Angler, Alkemor’s Tower, etc. [section title=”Table Games and video poker”]
3 Wheel Roulette, Single Blackjack, Baccarat, Caribbean Poker, Texas Hold’em Bonus, Wan Doy Pairs Poker, Roulette Master. Video poker: Jacks or Better, Deuces Wild Power Poker, Phantom Belle Bonus, Whack-a-Jackpot, Hi-Lo Techno and Granny Prix.
Roulette has classic roulette, Premium Roulette and French Roulette.
Blackjack games: Classic blackjack, Premium Blackjack, Blackjack Switch, Perfect Blackjack, Unlimited Blackjack, Alexandrite Blackjack, Royale Blackjack, Hi-Low, Spin-A-Win and Sic-bo.[/section] [section title=”Live games”]
Most of these games are mobile compatible, except for the older ones. Above average quality and selection for a US casino.
3., Deposit and withdrawal options: The third most important thing to players are the methods used to deposit and withdraw money from the casino. You obviously can’t win anything unless you bet actual money. And in this area Lotus Asia needs to improve too. Apart from the usual: Skrill and Neteller, Lotus Asia Casino accepts credit cards as well! Which is great news for US players, because due to legal reasons credit card companies refuse to deal with the overwhelming majority of US casinos. This is one of the few exceptions. They also accept EcoCard and Bitcoin. More than most casino that accepts US players, +1 most of them definitely don’t accept Bitcoin and quite a lot of them don’t accept credit cards at all.
However! These were only for depositing money, for withdrawing money they don’t accept credit cards just like every other US casino and they also don’t accept Skrill and Ecocard. Luckily they still do Bitcoin, Neteller, cheque, wire transfer. It’s definitely an inconvenience that they don’t just send your winnings to your credit card, the same card you used to deposit, but that’s the law. Payment processors are independent third party legal entities and it’s really strictly regulated, international transactions especially ,there is nothing they can do here.
Another big issue is that the minimum withdrawal amount is $150. I can understand a limit of $50, because of the extremely high cost of wire transfer in the US, but $150 seems excessive.
Still, they get -2 point deduction for limited options to withdraw funds and having a relatively high minimum withdrawal amount. (Use Bitcoin or wire transfer to get the money you won, I live in Europe, wire transfers are free, that’s what I used. I got my money in a few days. But if you live in the USA, Bitcoin or Neteller might be better to avoid the crushing, usually $50-30 fee for international wire transfers. It’s crazy how expensive wire transfer is in the US! Unbelievable! The casino doesn’t cover the wire transfer cost, they deduct it from your winnings.)
Limited withdrawal options, high minimum withdrawal amount: -2
4., Uniqueness: And the last one I think we all are looking for in an online casino is innovation, unique and interesting new online gambling games and features. Anything that makes you “Wow, that’s amazing.”. Does Lotus Asia have the so called ‘wow-factor’? No, it’s an average online casino. It accepts credit cards, that’s unique for a gambling website that accepts US players, but only for depositing money not for withdrawing so that’s not enough to be considered unique. It accepts Bitcoin, that’s not very common, but not unique there are other US casinos that accept Bitcoin as well. It has Saucify, Betsoft, Rival games. But so what? A lot of US casinos have them too, not enough. No unique games, no live dealers, 80% of the games are just plain old 5 reel slots, many are 5+ years old and not mobile compatible. This is an average, okay casino for US players, but nothing special or truly unique. Not a bad choice, but still, I would choose the flagship casino Black Lotus instead, same network, it’s just better maintained, updated more frequently, gets the most love from the company.
Innovation, interesting, unique features/games: 0, none
The following are less important optional factors, but still contribute to the total score:
-Live support chat: Even though Lotus Asia and every other online gambling websites of this group have 24/7 live chat support they are usually slow, give basic, barely useful answers, if you are not registered they outright refuse to help you, even to the point of being rude. Typical outsourced, shared service center customer support. Sadly, that’s industry standard nowadays, but still, -0.5 points deducted. So a total of +0.5 points for the round the clock but basic customer support.
–VIP, loyalty program: They have a very detailed, extensive loyalty program called Lotus Player Club, and it has 4 tiers. All of the casinos of this group, including Lotus Asia are a part of it. It’s pretty great at higher tiers. Lots of promos, bonuses, exclusive codes for returning players and VIPs. I give them +0.5 for this. Better than most reward programs in US casinos, and the only reason I don’t give them +1 is that some casinos give free money to players on their birthday as part of their rewards program, no wagering requirement, no playthrough limitations, just free money, that’s the +1 level. There is nothing like that here. All bonuses earned from the Player Club have wagering requirement, which is a hassle to keep track of, and it is often over 40x.
-Mobile compatibility: The games are mobile compatible, most games work on mobile devices, pretty user friendly, but you can tell the games were not designed for such small screens originally. But that’s not the casino’s fault. All the games are instant-play, accessible right from the browser, no download necessary (on mobile it is necessary, you have to download the app), everything is cross-platform and cross-browser compatible.
-Other reviews: It’s always important to check what others say about a casino, to make sure it’s not a scam and Lotus Asia Casino has very few reviews (it’s not a well known, popular casino), but the few out there are ranging from 1/10 insinuating that it is a scam to 6/10. The 1/10 reviews are not justified, this is clearly not a scam. In those reviews for some reason they claim that the casino doesn’t have a valid gambling license. Maybe that was the case at that time, years ago, but nowadays they are certainly properly licensed. You can check the license by clicking on the link in the footer on the casino’s website or you can check it here. As you can see it clearly has a valid licence so either the reviewer was dishonest or at that time something was not okay with the license. I have no way of knowing, but it’s clear that’s not the case right now. There are also claims that this is a scam site, and some people report that it takes them months to get their winnings, even if it’s as little as a $1000. Again, my own experiences were different, I got my money quite easily. All of the reviews and complaints are 3-4+ years old. I assume something really bad happened 3-4 years ago. I couldn’t find any recent review or complaint, and the casino has been around for 8+ years (sadly this happens often with smaller casinos that they get “review bombed”, meaning they get a bad review and other review websites just copy that one negative review without checking it for themselves and then they get such a bad reputation that nobody really wants to review them after a while). As I stated, I was a member of this casino group for years, I got my $3000 that I won (that’s the most I won during one session), so in my experience this is not a scam, you get your money, and it has a license, so the really old negative reviews are certainly not justified. Still, because of the many bad reviews online I deduct -1, borderline shady behaviour in the past, but probably nothing to worry about nowadays.
-Casino bonuses: Lotus Asia, just like all the other casinos of this group have bad bonuses for new players, usually 40x wagering requirement (anything above 30x is considered a bad bonus). They have quite a lot of bonuses, and they even have bonuses for existing, returning players, which is somewhat rare. Most casinos only give bonuses to newly registered players. Even though the bonuses for returning players are really bad (for returning players the wagering requirement is usually 50x or 60x) it’s still a nice gesture (it’s optional to use these bonuses). I have already awarded +0.5 points for this, at the loyalty program section. But because every bonus has at least 40x playthrough requirement I give the casino a -1 point deduction and I recommend not using the bonuses and playing without them (they are optional).[/plain]
Total score: Lotus Asia Casino gets 5.5/10, 3/5 stars, average, recommended only for US players, I don’t recommend it if you are not from the USA. However! I would strongly recommend the flagship, main casino of the group instead of this one, it’s much better maintained, receives more attention and gets the best promos and jackpots, click here to check out that casino.
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Last updated: 2020-06-03
Miscellaneous other info about the company, in case you need to contact them:
Official name: Ardway Limited, using the gaming license of its holding company Genesys Technology N.V.
Encryption: 128-bit SSL
Live Chat: 24/7
Head Office: DSLR Suite 413, Ftieh Street, Birkirkara Bypass, BKR2940 Birkirkara, Malta
Phone: no phone number, just email
Self Exclusion: Available
Email: [email protected] but use the contact form on the website instead, better, faster response
RTP Analysis: eCOGRA
Anti Money Laundering: ID-Check Required
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